Refund policy
Buying From Us: 30-Day Return & Authenticity Guarantee
If what arrives doesn't match its listed condition, or isn't authentic as described, it's a full return within 30 days — no questions asked.
- We cover return shipping. You don't pay a cent to send it back.
- Your refund, your choice. Cash back or store credit — that call is yours, not ours.
Trading In To Us
If an item inspects lower than what you told us, you'll receive a revised offer with the real reason attached. Every time, from the same locked list:
- Repro or bootleg
- Too damaged
- Non-functional
- Not wanted
- Below minimum value
Nothing improvised. No surprises. Take the revised offer, or say no and we'll ship it back to you — free, same as return shipping above.
No silent lowballing. No "we'll just keep it" default. Every call is yours.
Lost or Damaged in Transit
Covered in both directions — on the way to us, or on the way back to you. Every label is tracked and insured to the full comp value of what's inside, whether that's a $600 grail or a $5 loose cart.